|Step 1||Make a request from Person-in-charge on what services to be attended to.||Prepare the Service Request for an immediate inspection & proper action by the Maintenance Men.||5 Mins.||Engineering Aide A|
|Step 2||Accompany the assigned personnel for the inspection & secure list of materials to be used if there are any.||Inspect the site and list down the materials to be used if there are any.||20-30 Mins.||Engineering Aide A|
|Step 3||Go to the office for the assessment and payment of the materials required. Secure an Official Receipt.||Receive payment and issue Official Receipt.||3-5 Mins.||Cashier|
|Step 4||Witness how the Service request is being acted upon & acknowledge the service done.||Make a requisition for the materials required if to be shouldered by the District. Make a necessary action for the repair & maintenance of the service.||3-4 Hours||Engineering Aide A|
*** Adjustment of Water Bills and High Consumption caused by leakages/busted pipes is subject to the approval of the General Manager.