STEP | Applicant/Client | Service Provider | Duration | Person-in-Charge |
---|---|---|---|---|
Step 1 | Inquire from the Person-in-Charge how he/she can avail of our service and at the same time ask for the schedule for the site of inspection. | Provide a short briefing on how he/she can avail of the service and its requirements. Records it in the Logbook and prepare Service Request for the survey (inspection of list of materials). | 10-15 Mins. | PACD Officer |
Step 2 | Get the list of materials. | Inspect site of the applicants premises and list down all materials needed. | 25-30 Mins. | Engineering Aide A |
Step 3 | Give the List of Materials to the Person-in-charge for assessment. | Makes assessment of the materials available in the District and Inform the Client the cost of the materials. | 5-10 Mins. | Engineering Aide A |
Step 4 | Secure/ get from the Person-in-charge an application for Contract Agreement for Water Service and read the said Contract. | Gives the Applicant the Contract of Agreement and provide a short briefing on the service applied for and the requirements needed including the rules & regulations of the Water District. | 10-20 Mins. | Engineering Aide A |
Step 5 | Pay to the Cashier the required application fees and charges. Secure an Official Receipt for the payments made. | 5-10 Mins. | Cashier | |
Step 6 | Present the Official Receipt to the Property Custodian for the release/issuance of the purchase materials. | Accepts the Payment and issues Official Receipts. | 3-5 Mins. | Cashier |
Step 7 | Witness the installation of water connection and acknowledge the Memo Receipt for Water Meter | Install the water service connection. | 15-20 Mins. | Engineering Aide A |
Step 8 | Type the Service Application and Construction Order Form, Memorandum Receipt for Water Meter and Contract Agreement. | |||
Step 9 | After Reading the Contract of Agreement return said form to the Person-in-charge together with the requirements. | Reviews the accomplished form and have the Contract Agreement be signed by the Administrative Chief and the General Manager. Advise the applicant to pay the necessary fees to the Cashier. | 2-3 Mins. | Engineering Aide A |